INFLUENCE OF INTELLECTUAL CAPITAL ON BUSINESS PERFORMANCE AND CREATION OF COMPETITIVE ADVANTAGE
DOI:
https://doi.org/10.61837/mbuir030125039pKeywords:
intellectual capital, human capital, structural capital, organizational performance, competitive advantageAbstract
The accelerated pace of globalization over the past few decades has brought about significant technological, political, economic, and social changes that have reshaped the global economy and influenced how organizations perform, acquire value, and build competitive advantages. Intellectual capital has become one of the most important factors for achieving better performance of organizations by applying new knowledge, skills and innovative ideas, which are a prerequisite for business expansion and competitiveness. The modern economy is an economy based on knowledge and its competitiveness is based on high technologies, innovations, the creation of multinational and transnational companies and corporations, and global networking. Every organization strives for a sustainable competitive advantage that allows it not only to survive in the market but also to have continuous recognition,
growth and development. The aim of this paper is to determine the impact of intellectual capital on business performance, which will enable the organization to create a continuous competitive advantage as the starting point of any successful organizational business.
References
Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and
research issues. MIS Quarterly, 25 (1), 107–136. [https://doi.org/10.2307/3250961](https://doi.org/10.2307/3250961)
Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17 (1), 99–120. [https://doi.org/10.1177/014920639101700108](https://doi.org/10.1177/014920639101700108)
Becker, G. S. (1964). Human capital: A theoretical and empirical analysis, with special reference to education. University of Chicago Press.
Behn, R. D. (2003). Why measure performance? Different purposes require different measures. Public Administration Review, 63 (5), 586–606.
[https://doi.org/10.1111/1540-6210.00322] (https://doi.org/10.1111/1540-6210.00322)
Bontis, N. (1999). Managing organizational knowledge by diagnosing intellectual capital: Framing and advancing the state of the field. International Journal of Technology Management, 18(5–8), 433-462. [https://doi.org/10.1504/IJTM.1999.002780] (https://doi.org/10.1504/IJTM.1999.002780)
Bourne, M., Neely, A., Mills, J., & Platts, K. (2000). Designing, implementing and updating performance measurement systems.
International Journal of Operations & Production Management, 20 (7), 754–771. [https://doi.org/10.1108/01443570010330739](https://doi.org/10.1108/01443570010330739)
Cameron, K. S., & Whetten, D. A. (1983). Organizational effectiveness: A comparison of multiple models. Academic Press.
Davenport, T. H. (1999). Human capital: What it is and why people invest in it. Jossey-Bass.
Denison, D. R. (2000). Organizational culture and organizational effectiveness: A theory and some preliminary empirical evidence. In N. M.
Ashkanasy, C. P. M. Wilderom, & M. F. Peterson (Eds.), Handbook of organizational culture and climate (pp. 105–119). Sage Publications.
Dumay, J. (2016). A critical reflection on the future of intellectual capital: From reporting to disclosure. Journal of Intellectual Capital, 17 (1),
–184. [https://doi.org/10.1108/JIC-08-20150072](https://doi.org/10.1108/JIC-08-2015-0072)
Edvinsson, L., & Malone, M. S. (1997). Intellectual capital: Realizing your company’s true value by finding its hidden brainpower. HarperBusiness.
Google. (n.d.). Workforce trends and the Great Resignation. Preuzeto sa [https://www.google.com/](https://www.google.com/)
IKEA. (n.d.). Inkluzivna politika zapošljavanja. Preuzeto sa [https://www.ikea.com/](https://www.ikea.com/)
Infostud. (n.d.). O nama – Razvoj kadrova i učenje. Preuzeto sa [https://www.infostud.com/](https://www.infostud.com/)
Inicijativa Digitalna Srbija. (n.d.). O nama. Preuzeto sa [https://www.dsi.rs/](https://www.dsi.rs/)
Kaplan, R. S., & Norton, D. P. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.
Kianto, A., Ritala, P., Spender, J. C., & Vanhala, M. (2010). The interaction of intellectual capital assets and knowledge management practices in organizational value creation. Journal of Intellectual Capital, 11 (4), 436–457. [https://doi.org/10.1108/14691931011085675](https://doi.org/10.1108/14691931011085675)
Marr, B., Schiuma, G., & Neely, A. (2004). The dynamics of value creation: Mapping your intellectual performance drivers. Journal of Intellectual Capital, 5 (2), 312–325. [https://doi.org/10.1108/14691930410533722](https://doi.org/10.1108/14691930410533722)
McKinsey & Company. (n.d.). The 7S Framework. Preuzeto sa [https://www.mckinsey.com](https://www.mckinsey.com)
Microsoft. (n.d.). Microsoft Viva – Empowering every employee. Preuzeto sa [https://www.microsoft.com/en-us/microsoft-viva](https://www.mic
rosoft.com/en-us/microsoft-viva)
Neely, A., Adams, C., & Kennerley, M. (2005). The performance prism: The scorecard for measuring and managing business success. Financial Times Prentice Hall.
Nordeus. (n.d.). Nordeus Hub i razvoj talenata. Preuzeto sa [https://www.nordeus.com/](https://www.nordeus.com/)
Porter, M. E. (1985). Competitive advantage: Creating and sustaining superior performance. Free Press.
Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice.
Journal of Management, 35 (3), 718–804. [https://doi.org/10.1177/0149206308330560](https://doi.org/10.1177/0149206308330560)
Roos, J., Roos, G., Dragonetti, N. C., & Edvinsson, L. (1997). Intellectual capital: Navigating in the new business landscape. Macmillan Press.
Schultz, T. W. (1961). Investment in human capital. The American Economic Review, 51 (1), 1–17.
Senge, P. M. (1990). The fifth discipline: The art & practice of the learning organization. Doubleday/Currency.
Stewart, T. A. (1997). Intellectual capital: The new wealth of organizations. Doubleday/Currency.
Sveiby, K. E. (1997). The new organizational wealth: Managing and measuring knowledge-based assets. Berrett-Koehler Publishers.
Sveiby, K. E. (2001). A knowledge-based theory of the firm to guide strategy formulation. Journal of Intellectual Capital, 2(4), 344–358. [https://doi.
org/10.1108/14691930110409651](https://doi.org/10.1108/14691930110409651)
Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic
Management Journal, 28(13), 1319–1350. [https://doi.org/10.1002/smj.640](https://doi.org/10.1002/smj.640)
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18 (7), 509–533. [https://doi.org/10.1002/(SICI)1097-0266(199708)18:7] (https://doi.org/10.1002/%28SICI%2910970266%28199708%2918:7)<509::AID-SM
J882>3.0.CO;2-Z
Weick, K. E. (1976). Educational organizations as loosely coupled systems. Administrative Science Quarterly, 21 (1), 1–19. [https://doi.org/10.2307/2391875](https://doi.org/10.2307/2391875)
