MANAGEMENT OF BUSINESS INFORMATION AND COMMUNICATION TECHNOLOGIES
DOI:
https://doi.org/10.61837/mbuir010223006rKeywords:
COBIT Maturity Model, ICT, MBICTSAbstract
The starting point for the good governance establishment of the business information communication technologies (ICT) is the assessment of the achieved maturity of its processes. The research presented in this article focuses on measuring level of the ICT processes maturity in a public-sector organization, which 'covers' Federation of Bosnia and Herzegovina. This article presents a simple and flexible model for measuring the ICT processes maturity to identify their main advantages and disadvantages. The proposed model, which helped in achieving the research results, is known as COBIT Maturity Model. The presented model estimates the ICT processes maturity and it is applicable to other organizations, regardless of size or form of ownership. The main purpose of this article is to encourage the supervisory boards, management and executive management of organizations, without good governance of business ICTs, for the agility in overcoming this problem.
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